Effective Date: January 1, 2025
eSoft ("Company", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit https://esoft.us (the "Website") or use our services. By using our Website or services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Name
- Email address
- Phone number
- Company name
- Project details submitted through contact forms
b) Technical Information
- IP address
- Browser type and version
- Device information
- Pages visited and usage data
c) Business Information
If you engage us for services, we may collect project-related and business information necessary to deliver our services effectively.
2. How We Use Your Information
We use collected information to respond to inquiries, provide and manage services, improve website functionality, communicate regarding projects or updates, send relevant business communications, and maintain security and prevent fraud. We do not sell, rent, or trade personal data to third parties.
3. Data Protection & Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction. However, no internet-based transmission is 100% secure, and we cannot guarantee absolute security.
4. Cookies & Tracking
Currently, our Website does not use tracking cookies for analytics or marketing purposes. Basic technical cookies may be used by the hosting provider to ensure proper website functionality and security. If we introduce analytics or tracking technologies in the future, this Privacy Policy will be updated accordingly.
5. Third-Party Services
We may use third-party services such as hosting providers, analytics tools, and payment processors (where applicable). These third parties may process data according to their own privacy policies. We are not responsible for the privacy practices of external websites or services linked from our site.
6. International Data Processing
eSoft operates internationally. By using our Website or services, you acknowledge that your information may be processed in the country from which services are primarily provided. We take reasonable steps to ensure data is handled securely regardless of location.
7. Data Retention
We retain personal information only for as long as necessary to fulfill business purposes, comply with legal obligations, and resolve any disputes that may arise.
8. Your Rights
Depending on your jurisdiction, you may have the right to request access to your personal data, request correction of inaccurate information, request deletion of your data, or withdraw consent where applicable. To exercise these rights, please contact us using the details below.
9. Children's Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal data, please contact us immediately so we can remove it.
10. Updates to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised "Effective Date." We encourage you to review this page periodically to stay informed about how we protect your information.
11. Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us:
- Email: [email protected]
- Website: https://esoft.us
- Phone: +92 309 7770066
